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Rated 1 out of 5 by Disappointed Customer from So disappointed!! I want to add my review to those of others commenting on the new formula. This was the best moisturizer for me; I have been using it religiously since I discovered it in 2010. However, the new formula is not moisturizing. I find myself having to put lotion on several times a day, which is annoying and makes it so much more expensive. I have tried the others (a terrible suggestion) and none of them work. In particular, Toleriane Ultra is a disgrace on my skin. You have written the book on how to take a successful product with 5 star reviews to a 1 star review. I hope you go back to the original formula. I have already started buying moisturizer from a competitor.
Date published: 2019-04-14
Rated 1 out of 5 by Jjm2211 from Please change it back!!! I have been using this moisturizer for 14 years. It was amazing. I never broke out and it was the right amount of moisture. I just got my new bottle with the formula change. I’ve only been using it for 2 days now and my face is breaking out and my face is sore. This new product is terrible. I LOVED the old product. I have read the other reviews and see you recommend people to try some of the other products. I have tried the mattifying and some of the other lotions. This lotion WAS the only lotion I could use. Now I don’t have a lotion that I can use daily. This is upsetting to myself as well as countless others that have clearly expressed their concern. Please change it back.
Date published: 2019-03-11
Rated 1 out of 5 by Lboyle from Formula change - so disappointed I had finally found a moisturizer with limited ingredients that didn’t irritate my sensitive skin. I loved this moisturizer so much. And now the formula has changed, more ingredients different consistency and it’s just awful. What made this moisturizer stand out was the simple formula - just 7 ingredients - no irritants. Its near impossible to find a moisturizer with only 7 ingredients - believe me, I’ve looked everywhere. It was pure, simple hydration. Please bring it back. There’s nothing else like it on the market.
Date published: 2019-02-21
Rated 1 out of 5 by Lindsay from Formula Change The formula for the Toleriane Oil Free Fluide has been changed. It used to contain squalane oil and had only 7 ingredients. The old formula was great. This new formula however is nowhere near as good. I am disappointed in LRP for changing a product that in my opinion was pretty perfect. Now I have to find a new moisturizer.
Date published: 2018-12-19
Rated 1 out of 5 by DEMETRIUS from Disappointed I bought this several weeks ago and I am very disappointed. .This is not the same formula I've bought from the dermatologist for years. The name is the same but the formulation must be different. .This formulation has a scent and causes breakouts. I will be returning this product. .I wondered why my dermatologist stop carrying these products. .
Date published: 2018-12-28
Rated 1 out of 5 by GigiMcgnome from Sad About New Formula I'm sad that I will have to discontinue use of this moisturizer. I've been using it exclusively for years but since the formula changed it no longer works for my sensitive skin. Please change it back!
Date published: 2019-01-17
Rated 1 out of 5 by Fj0104 from The formula has been changed It’s not acceptable for all stockists to substitute the old cream for this new one without advising and without warming - it’s not the same and has different ingredients
Date published: 2019-01-22
Rated 1 out of 5 by Tracker1k1 from So sad! Have been using this for years and am so sorry you changed the formula because it worked fabulously with my sensitive skin! Why "update" it and mess with a good thing? I can see there are many who have made comments that don't like it either not to mention I'm sure there are thousands of others that haven't commented. Now I'll have to look elsewhere for a moisturizer! Please change it back!
Date published: 2019-02-14