Shipping & Handling

 

Where We Ship

We currently ship to all Canadian postal codes in exception those in Quebec. Customers shipping to postal codes in Quebec must place their order on Pharmaprix.ca. Limited shipping options may be available in some areas.

Order Processing

After your order has been placed, you will be notified with an Order Confirmation Email. Your order will be processed in our fulfillment center within 24–48 hours, subject to peak holiday periods.

Once your order has shipped, you will receive a Shipping Confirmation Email with a shipment tracking number. If you are a registered user, you may also log into your account to review the status of your current and past orders.

Shipping Options

Once your order has shipped, you can track your shipment using your Shipping Confirmation or Shipment Notification emails.

SHIPPING METHOD	DELIVERY STANDARD	COST
Standard	2–5 Business Days	$8*
Express	1–3 Business Days	$17
Priority	1–2 Business Days**	$25

 

*Standard shipping is free for orders over $50 before tax and after discounts.
**Estimated delivery within 1–2 business days for orders placed by 11 AM EST.

Shipping time is estimated from when you receive your shipping confirmation email. Delivery times vary based on destination address.

Shipping Restrictions

We reserve the right to restrict delivery to certain remote locations. Express and Priority delivery are only available for select locations. At this time, we are not able to split an order into multiple shipping destinations.

Some items are considered hazardous and are required to be shipped by Standard shipping only. These may include aerosols and alcohol-based products.

Schedule 3 drug products are fulfilled by Central Pharmacy Services 6900, 1685 Tech Ave, Mississauga, ON, L4W 5P5.

For all other inquiries regarding your order, please contact Customer Service, through our Contact Us page or by phone at 1-866-220-3837.